• PR trends: Where we’re headed in 2025

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    It’s almost time to say goodbye to another year—but not before acknowledging a few public relations lessons we learned along the way.  

    This past year, we’ve seen the increased progression of branding as a valuable PR tool for businesses and the C-suite. We’ve watched video content rise as an expected tactic of most campaigns, and we witnessed new rules made, broken, or revealed to be irrelevant during various instances, including another political campaign season.  

    So, what will we see in the next year? After a year of knee-jerk fluctuations and shifting needs across the industry, evolution might be the only thing we can count on. As the communications landscape continues to change quickly, we asked our team to share trends they’re monitoring—and our clients are asking about.  

    Here are some of the trends we’re looking to take hold in 2025: 

    Show me the data! 

    Chris Colton, Public Relations Director 

    Executive Communications & Content Practice Lead 

    “Show, don’t tell” has been a best practice in PR since the advent of the profession. But at least one trend in journalism — investing in data visualization — has forced practitioners to reexamine what it means to “show” in our storytelling. For example, Hearst’s new DevHub is using data to produce charts and maps that do the heavy lifting of thousands of words, allowing the written prose to focus less on what is happening and more on why it matters

    Of course, not all brands can have in-house digital developers or data analysts. Nor can it be expected to be part of a PR practitioner’s core skillset. But we can — and should — challenge ourselves to leverage data in a way that makes our storytelling more compelling. Introducing infographics as a supplement to blogs and pitches is an achievable entry point. 

    At the same time, let’s not lose sight of the basics. A well-placed statistic, in plain text, can still elevate a pitch or blog into can’t-ignore territory. Carver Companies isn’t transporting any bridge down the Hudson River; it’s a 5-million-pound bridge floating on the water. (How do they do that?!) Vendée Globe sailors aren’t just collecting environmental measurements while sailing around the world; they’re filling a data gap in the remote, 8.5 million square-mile Southern Ocean. This oceanic “data desert” is a treacherous and costly passage at up to $100,000 per day for a traditional research vessel to operate, but critical to our understanding of climate change. 

    In-person events are back—and bigger than ever 

    Kate Measer, Public Relations Director 

    Media Relations & Community Engagement Practice Lead 

    After years of virtual everything, The Martin Group is embracing the return of face-to-face interactions and experiences because we’ve seen firsthand the impact they have.  

    Take the Community Town Hall series we produced with Buffalo Pro Soccer. These gatherings didn’t just build buzz for the new pro soccer club coming to the Queen City; they started real connections between the club’s leadership and the community, creating true fans for a team still in its early days. 

    Another great example is our ongoing series of in-person live panel discussions and networking events. We’ve hosted several in our Buffalo and Albany offices over the past two years, bringing clients, newsmakers, and area professionals together to explore important topics, such as opportunities for women in sports, food insecurity, AI in healthcare, and the challenges facing today’s journalists. By hosting these conversations, we’ve not only strengthened our thought leadership on these topics, but created opportunities for hundreds to engage, learn, and network together, building trust and lasting relationships, while also delivering memorable moments that resonate with the media.  

    While virtual formats certainly had their moment, it’s clear now that people crave real, personal connections more than ever. That’s why we’re prioritizing live events and brand experiences as part of our PR strategies for clients in the new year. They deliver unmatched value, creating moments that inspire, unite, and, most importantly, drive results for our clients. 

    Podcasting is here to stay 

    Andrew Mangini, Vice President of Public Affairs 

    If you’re still waiting to jump on the podcasting bandwagon, bad news: you’re already behind. 

    Now firmly implanted in the mainstream, podcasting provides a great avenue for thought leadership and storytelling. Compelling individuals with an interesting narrative can start their own podcast; anyone with some decent audio recording equipment can give it a try; and if you have important information to share, there’s likely an existing podcast who’d love to have you on air. 

    But note: Podcasting is a slow burn and you’re not likely to become an overnight sensation. Becoming successful is dependent upon establishing a niche, finding an audience, and keeping that audience with quality storytelling. Catering to all three with patience and consistency could eventually earn big results. Look no further than the 2024 election to see the impact of podcasting. Both campaigns engaged with well-known podcast hosts to record interviews during the waning days of the election season, and the outcome of these appearances had a dramatic effect on the election. 

    However, if you need a pure monetary take on the state of podcasting, know this: According to The Podcast Host, ad revenue across the medium is expected to top $4 billion by the end of 2024—which is a $3 billion increase in just three years.  

    Conclusion: If you’re looking to connect your message with lots of people, deliver it via podcast. 

    LinkedIn articles as your newest asset 

    Jenny LePore, Public Relations Director 

    B2B Communications Practice Lead 

    One major social media trend that should not be overlooked is that more professionals, experts, and organizations are making LinkedIn their primary platform for content sharing, peer discussions, and thought leadership initiatives—following the lead of more than 68 percent of B2B professionals now citing an increased use of the platform in the last 12 months. 

    While short-form video content on platforms like TikTok and Instagram are seemingly growing in demand, long-form content hasn’t turned obsolete. The industry is seeing a shift back to more substantive, long-form content, and many brands are obliging with LinkedIn articles. Companies already ahead of the curve are leveraging their own employee advocates to publish and share content on the popular professional platform in an effort to humanize their brands and better connect with stakeholders.  

    These articles are written as standalone pieces framed around topics like industry insights, proprietary research, company updates, advice for other professionals, and summaries of professional experiences. What matters the most is that the topic appears authentic to the author, appeals to their existing network of followers, and helps to grow their own credibility alongside their brand.  

    If you haven’t considered LinkedIn articles in your content mix, know that LinkedIn articles can easily be shared with an individual user’s newsfeed or a brand’s page— and even have the chance to show up on search engines like Google. Some brands are starting thought leadership efforts on LinkedIn first, then after seeing success, are turning this original content into blogs, white papers, op-eds, and other impactful marketing tactics. 

    And the best part: LinkedIn offers readership analytics, which means real-time feedback about the relevance of a topic—and reassurance that the content is connecting. 

    Become your own publisher 

    John Mackowiak, Vice President of Public Relations 

    News organizations continue to navigate a challenging financial climate. In 2023 alone, about 130 newspapers closed and 7,000 newspaper jobs were lost, according to Medill’s State of Local News report.  

    At the same time, media fragmentation continues to surge. While 86 percent of Americans regularly rely on their smartphone or other digital devices to get news, people are turning to countless sources for information, from social media platforms and podcasts to search engines and news aggregators. Even if you’ve built an audience on social media, you can’t count on every platform forever. Consider the users fleeing X for Bluesky — or efforts to ban TikTok in the U.S. 

    Now is the time to invest in your own publishing platform. Create your own channel to grow your audience, keep people engaged, and build long-term trust among customers and stakeholders.  

    In its simplest form, launch a newsletter.  

    In recent years, we’ve helped several clients launch and grow newsletters — largely by emphasizing strategy and fundamentals. Understand the audience you want to serve, set clear goals and objectives, measure your impact, adapt your content to meet your audience’s needs and interests, get creative to grow your reach, and always stay consistent.  

    Earlier this year, for example, we helped Empire State Development’s Division of Science, Technology and Innovation (NYSTAR) revamp and relaunch their newsletter — focusing specifically on engaging NYSTAR’s network of resources as a way to nurture the ongoing development of the state’s innovation ecosystem. The “State of Innovation” newsletter earned recognition from the Capital Region MARCOM Awards, reinforcing the value of newsletters today for brands of all types. 

    To learn more about The Martin Group’s work in public relations, click here. 

  • Novel Ideas: Winter picks from The Martin Group Book Club

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    Reading is fundamental to every task within an integrated communications firm—but it’s not always what any professional would refer to as “fun.”

    Necessary? Yes. Instructional and always integral to a successful project or campaign? You bet. But enchanting, gleeful, and fantastical? Not always.

    That’s why this October, our team at The Martin Group started our first-ever book club, with one novel selected every month to satiate the literary needs of our Albany, Buffalo, Rochester, and New York City staffers. That’s four offices full of voracious readers, ones who balance their expertise in account management, graphic design, and media buying with a love of multi-dimensional protagonists and lines of colorful dialogue. The creativity and artistic craftsmanship certainly inform our work, but diving into complex scenes or magical worlds also offers a much-needed respite from what can be a demanding day-to-day.

    With the establishment of our agency’s inaugural book club, we now have an impressive stable of fiction aficionados with different tastes, from different backgrounds, and with (in some cases) exhausting lists of already-read books on Goodreads. This means we have all types of different books we call favorites, and even more reasons for our specific selections.

    As we creep toward prime reading season, some of our club members would like to pass on book recommendations perfect for the months ahead. Whether enjoyed aside a fireplace, curled under a blanket, or while shivering in the bleachers of your kid’s hockey practice, each title has the potential to provide a break from your daily grind, warm your soul, and reintroduce you to the joy beautiful writing can bring.

    Happy reading, and here you go:

    The reader: Caitlin Tracy

    The read: The Spectacular by Fiona Davis

    Fiona Davis is a historical fiction writer who always centers her novels on a major landmark or event in New York City history. This selection concentrates on a young woman who enters Radio City Music Hall as a dancer, hoping to join the Rockettes. (Nothing says Christmas more than the Rockettes’ Christmas show, right?) Not only does this story have interesting family dynamics, time jumps, and romance, but you will also learn about the Big Apple Bomber. Important to remember this is a historical fiction story, centering this fictional character’s life story and experiences around real events and iconic NYC landmarks.

    And if this isn’t your cup of tea, be patient. Davis has a new novel due for release on January 7, 2025.

    Find it here.

    The reader: Laura Werling

    The read: The Very Secret Society of Irregular Witches by Sangu Mandanna

    This book feels like a warm fireplace and a hot beverage, and is the perfect getaway from reality. The book’s protagonist, Mika Moon, is one of the few remaining witches in Britain. To combat her loneliness and isolation, she decides to share videos of herself pretending to be a witch—but doesn’t expect anyone to take her seriously. When someone does—and notices the magic on the videos is real—Mika receives an unexpected invitation to travel to the mystical Nowhere House to teach three young witches how to use their magic.

    It’s a heartwarming story about finding kinship, love, and purpose where you least expect it; and I loved this book because it was a welcomed departure from the typical murder mysteries and serious subjects currently lining store shelves.  It’s nice to just enjoy the fantasy of it, and take a little break from the real world.

    (Also, I enjoyed it so much that I read it twice.)

    Find it here.

    The reader: Susan Zeigler

    The read: Out on a Limb by Hannah Bonam-Young

    This book quickly became a surprise favorite for me this year, thanks to the buzz on BookTok. It follows Win and Bo as they navigate the challenges of starting an unexpected family while building new relationships. The story highlights the importance of healthy communication and has a warm, cozy vibe with perfectly imperfect characters facing everyday struggles. Their swoon-worthy romance is filled with sweet banter and playful teasing, and the friendships add depth and charm to the entire story.

    It’s the perfect read for curling up with this winter!

    Find it here.

    The reader: Kristina Robinson

    The read: House in the Cerulean Sea by T.J. Klune

    This work is not my typical read by any means, but now, it is easily one of my favorites. It is a lighthearted read with a wholesome story—a noted departure from the battle sequences and morally gray characters of my typical read—and kept me smiling, sobbing, and laughing out loud with every turn of the page. Klune has a brilliant way of bringing this story to life. He masterfully balances fun and whimsy with themes of acceptance, opening your heart, finding a family, and what it means to be home; and his characters are well-developed, with each having their own distinct voice and personality.

    I found myself rooting for them throughout the book in moments both big and small, especially the protagonist, Linus Baker. The plot’s pacing takes its time in the beginning, but Klune has a wonderful way of storytelling that keeps things exciting. By the end of the book, I had grown very attached to everyone at the Marsyas Island Orphanage. My heartstrings tugged, and now, I have a newfound appreciation for buttons.

    (Get the book; you’ll see. It gets ⭐️⭐️⭐️⭐️⭐️ from me.)

    Find it here.

    The reader: Chase Martin

    The read: Cloud Cuckoo Land by Anthony Doerr

    A finalist for the National Book Award in 2021, this is a captivating follow-up to the author’s Pulitzer Prize-winner, All the Light We Cannot See. The intriguing teaser at the end of that novel piqued my interest, and I’m glad I picked up this one, too. Spanning an intricate narrative across time, it expertly combines a historical foundation with present-day and dystopian future elements. Doerr wonderfully develops multiple main characters, beautifully weaving their stories together to reach a satisfying conclusion.

    I’m eager to explore more of his work, and I now consider myself an Anthony Doerr fan. Read this one, and you’ll become one, too. 

    Find it here.

    The reader: Bria Meredith

    The read: The Women by Kristin Hannah

    This is a historical fiction novel that boasts significant emotional depth in its narrative and within the relationships between its characters. Hannah portrays how women can be heroes, tackling both personal struggles and societal challenges along the way. Following her journey, the enjoyably digestible story provides insight into friendship, sacrifice, and the bonds that unite women, along with lively scenes to keep your attention as you cozy up next to your roaring fireplace.

    Grab some hot cocoa and get ready to feel ALL the feels!

    Find it here.

    The reader: Bayley Ward

    The read: Beach Read by Emily Henry

    This book is a great romance novel, and good news: it takes place in much warmer months, as opposed to the months you’ll be reading. It follows the lives of two writers, who happen to cross paths while trying to escape the hustle and bustle of everyday life to help ease writer’s block. It reminds me of a warm summer night on the beach, but one with plenty of twists and turns throughout the evening. And page by page, I was hooked.

    Whether I am on the beach or stuck inside on a snowy day in WNY, Emily Henry’s books are filled with a little bit of everything and are perfect for a vacation—no matter how warm or cold it is. And whether this selection or others in her canon, they’re all good beach reads. No pun intended.

    (Well, maybe a little pun.)

    Find it here.

    The reader: Margaret Niederpruem

    The read: Love and Other Words by Christina Lauren

    Is this a girly rom com? Yes—but it has good dialogue, loveable characters, and a twist of an ending you will not see coming. This story follows Elliot and Macey, who started out as best friends sharing their love of books, then eventually become sweethearts. What I love most about this book is that the characters are avid readers, so while they’re snuggled up enjoying their books, you feel like you’re right there alongside them.

    It’s a comfortable read that pairs perfectly with the season—and a warm cup of whatever you’re into.

    Find it here.

    To learn more about the experience, hobbies, and tastes of The Martin Group, click here.

  • She’s Got Next: Bridget Niland

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    A Western New York native, Bridget Niland has excelled as an athlete, an advocate and an administrator. Currently serving as Dean of the College of Hospitality, Tourism and Sports Management at Niagara University, Bridget is a graduate of the University at Buffalo Law School. She served in several management roles at the NCAA’s national office, returning to Daemen College in Buffalo where she became a tenured sports management professor and led the school’s transition to NCAA Division II membership as its director of athletics. Over the course of her running career, she captained the University at Buffalo’s track and cross-country teams, won the Buffalo Marathon twice and finished in the top 5 of the Marine Corps Marathon.

    The following conversation is edited for space and clarity.

    When you think back to your elite running experiences, how has that shaped the way you approach your work in sports?

    There’s just so much to my running career that really has been the foundation of everything else. Running became like a trusted friend that I could always rely on.

    And in all honesty, how I got into running was different. I came from a very athletic basketball family, and I’m the youngest of seven. When you’re the youngest, you always feel like everybody above you has something they’re great at, and you’re thinking, “what am I going to be good at?” I tried to be good at all the things that they were good at, and I wasn’t. My father was an amazing coach – and an amazing father – and sometimes he gave it to you straight. I remember one day I had gone out for a run to train for field hockey and basketball, and when I came back, I asked him how far I ran. I had run nine miles, and he looks at me, he goes, “I gotta tell you, kid, you’re just not that good of a basketball player, and so I really think you’re onto something here with running.”

    At the time, those words were a little hurtful. Here is this guy who’s known for basketball, my brothers all play basketball and I tried to. I didn’t immediately switch to running, but I did really like running and it became this trusted friend that no matter what was going on in my family life or my personal life or my work life, I could always rely on running. It gave me this sense of comfort, of constant security, of competence, and also this feeling of whatever I’m dealing with in my life, whether it’s something difficult at work or at home, it can’t be as bad as hill repeats, right? It can’t be as bad as training for the Boston Marathon during a snowstorm. I keep reminding myself of what I have physically pushed myself to the brink of doing and I think that gives you that sense of grounding. That sense of OK, bring it.

    Have you seen an evolution of women’s voices at the table when it comes to decision-making in the sports world?

    I was born the same year as Title IX, so whether it was playing sports or sports leadership, like a lot of Gen Xers, I was sandwiched between these two major generations that have been bringing about large cultural change. Unlike the Baby Boomer women before me, when I came into athletic leadership, I didn’t know what it was like to not be included. The Boomers definitely passed on to me the notion of “you can do it,” which was positive, but also shared, “remember, you’re lucky to be here.”

    So when I got to those leadership tables, I behaved like I belonged there, which could be shocking to the men, but more so to the women, because I think some were like, “Hey kid don’t ruin this for us.”

    I wanted to be very respectful of the women who trail-blazed for me, because I wouldn’t even be at the table without them. But I also felt this pressure to play by their playbook. And then I had this group of women younger than me, the millennials, that were like, “You know, we aren’t just lucky to be here. We belong here, keep pushing.” And I value both of those generations. I have really learned a ton from both of them.

    Title IX gets a lot of play for increasing athletic participation opportunities. What’s really not recognized as much about Title IX is that it not only kicked open the door for female athletic opportunities; it also kicked open the door for female athletic leadership opportunities. I’ve seen that change, and that’s been cool to watch.

    In college, I was an intern for the Buffalo Bills and got to work with Gretchen Geitter, who recently retired from the Bills as their Vice President of Community Relations. Watching Gretchen’s career evolve has been amazing. She was someone we all looked up to. A woman just a bit younger than me is Allison Wagner, who was also at UB Law School. She was Vice President of Legal at the NHL for 13 years and now is Senior Counsel at the NFL. I mean, Gretchen and Allison kicked open that door, because when I interned at the Bills, there weren’t any females in vice president roles.

    In 2024 there has been more coverage and conversation about the growing popularity and investment in women’s sports. How do you feel that that is going to have an impact for women on that business and leadership side of the sports ledger?

    I want to be positive, but I don’t think it’s simple, because there are some societal forces that need to change in the United States. You can do anything sports wise – if you come from a certain income bracket. We really need to highlight the fact that Title IX has not worked for every single female. For example, you’ve got to have money to play travel soccer, which you need to do in order to succeed in and keep playing soccer.Title IX didn’t work for every kid, and although we’ve seen tremendous growth in some areas, we’ve seen a significant contraction in others because sports have gotten too expensive.

    We also need to recognize that while female participation has increased, female leadership hasn’t increased as significantly. I think the reason is that we are not a country that has embraced supporting women in every phase of our lives.

    I shifted out of my role at the NCAA because I wanted to be a mom and because I wanted to make sure that I was at least carrying some of the elder care responsibilities that existed in my family at the time. I don’t know if I ended up doing either of those things well. Most nights I hit the pillow thinking I was shortchanging someone, but I also didn’t feel like I had any right to complain because so many women carry much more than I do.

    We need to be doing more so that every woman, whatever version of themselves that they want to be, we are fully supporting them. We don’t provide support to people who are taking care of their parents, which are predominantly women, and we don’t provide support to people who want to raise families. We put both in a box and say, figure it out. And so women are still confounded with choices that men don’t have to make.

    Buffalo likes to pride itself on being a sports town, but it lacks any professional women’s team sports on a big scale. Why hasn’t the region fully embraced women’s sports?

    The conversation always starts with the question, “Is it a good investment?” And the challenge is getting men to appreciate the level of game that women are playing, because men have more disposable time to watch sports and spend money on them. For example, more women are playing golf but it’s still not nearly as many men who play golf. Why? Because golf takes all day. If women are seen as the central elder caregivers and childcare providers and just general care people, the result can be that we have less disposable time to be sports fans, and thus less influence on the market and investment.

    The younger generations are sharing family duties more, which I think will then spill over to sharing elder care more, which could be that huge shift in time for women allowing them to play an even bigger role in sports markets and investment.

    One of my favorite quotes that I used a lot when I was working with Project Play of WNY for the Ralph C. Wilson Jr. Foundation, is from John F Kennedy when he signed the Sports Broadcasting Act in 1961 warning us about becoming a country full of sport spectators rather than participants.

    Sometimes, I worry that Buffalo is being held back as a participant athletic town because we’ve had to make tradeoffs to support our professional sports teams that other regions haven’t had to do. Other regions have money to support both spectators and participants. Here we had to choose. So, we will not be getting a big, massive indoor athletic complex that is publicly accessible for youth sports. We chose the new Bills stadium which means that our kids are going to continue to have to drive six and seven hours to compete in indoor track or swimming at a top-level facility. I worry that we’ve become a community of sports spectators, and we’re losing the ability to be sports participants, which can have long-term negative consequences for our region. This is a different take on the sports market in our region and one I gained through my work at Project Play WNY.

    What’s your advice for women who want to work in sport industry?

    My advice to them is make sure you’re doing it for the right reasons. You will likely encounter challenges that you will need to work through which may quickly what you love about sports. Stay determined, steady and focused. Develop a thick skin. Use the experiences and the strength that you built physically as an athlete to sustain you mentally as a leader.

  • Senior Public Affairs Manager

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    As a Senior Public Affairs Manager, you will act as a trusted advisor to the client, consulting with them to proactively manage their entire brand with the goals of meeting client agreed upon objectives, effectively communicating with the public, and maintaining a favorable image.

    At The Martin Group, we have a different brand of thinking.  You will be successful in this role if you’re passionate about client success and connecting with every contact, deliver what is promised to internal and external contacts, demonstrate creativity in delivering solutions and are committed to your own person growth and development.

    Primary Responsibilities:

    • Acts as a trusted advisor to the client, consulting with the client to proactively manage their entire brand with the goal of maintaining a favorable public image
    • Maintains a solid understanding of the political and business landscape regionally, statewide, and nationally. Utilizes information to develop the client’s strategic plan.
    • Helps clients achieve success through personalized service and an understanding of their businesses and the market to proactively address challenges and opportunities
    • Develops and manages strategic plans and ensure they stay aligned with the client’s overall objectives
    • Approaches problems as opportunities. Asks questions, takes initiative, and overcomes adversity in order to provide creative solutions to clients’ complex and challenging high stakes issues.
    • Leads the media outreach initiatives in the business inclusive of pitching, handling media queries and managing relationships between the client and local media
    • Attends networking and media events and meets with suppliers and partner organizations to discuss aspects of PA campaigns and activities. Runs client meetings independently.
    • Oversees and contributes to the creation of press releases media advisories, scripts, speeches, talking points, blog content, social media postings, strategy memos, and other internal/external Public Affairs content
    • Serves as the lead day-to-day contact and provides direction to PA team on strategy and tactical media outreach
    • Delivers presentations to various audiences
    • Creates and manages the budget and works with the PA team to ensure that projects are completed within the budget
    • Builds strong relationships with key media outlets, bloggers, analysts and industry & community associates
    • Coaches and delegates work to PA Managers, Specialists, and Coordinators
    • Leads efforts for proposal copy.
    • Actively participates in new business process/presentations
    • Assists with the hiring and training process for the PA team

    Secondary Responsibilities:

    • Plans special events and press conferences

    Skills and Abilities:

    • Communicates effectively in person, virtually, via email, and via the telephone with both the client and the agency’s Public Affairs team on specific projects
    • Ability to write content, copy and messaging in variety of styles, voices and tones, adaptable to different target audiences or branding initiatives
    • Strong presentation skills
    • Ability to consistently meet deadlines, surpass client expectations, and demonstrate competence and discretion at all times.
    • Knowledge of news and digital trends and tactics, with the ability to mobilize audience participation and engagement, and develop content and editorial pieces
    • Proficient with Twitter, Facebook, LinkedIn, and other Social Media sites
    • Proficient with Microsoft Office, WordPress, Hootsuite, Dropbox, and other such tools
    • Collaborates effectively internally and cross departmentally to reach Agency objectives

    Requirements:

    • Bachelors Degree in PR, Communications, Marketing, or equivalent work experience required
    • Minimum of 4 years of experience in the Public Affairs field
    • Agency experience preferred

    Salary Range: $70,000 – $90,000

  • She’s Got Next: Kristen Bandos

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    A former Division I women’s lacrosse player at Georgetown University, Kristen Bandos has helped build a pro league from scratch. As Vice President, Partnership Marketing at the Premier Lacrosse League (PLL) she is connecting brands to the sport, to athletes, and raising the profile of the game in the United States and globally.

    The following conversation has been edited for length and clarity.

    Tell me about the Premier Lacrosse League and your role there.

    The PLL is a men’s professional lacrosse league comprised of eight teams of the best lacrosse players in the world. We are a single entity structure, so our front office, which I’m part of, manages all aspects of the league and teams. We operate on a hybrid home/tour-based model, with 14 events from early June to mid-September. I am the VP of Partnership Marketing and my role falls within the larger business development team. My team manages the execution of marketing strategy and revenue development of the PLL’s 30+ sponsorship portfolio.

    This is my fourth season with the PLL. I started ahead of the 2021 season, and it’s been an incredible journey since then, having a part in building the league and facilitating what it’s going to look like for many years to come.

    When I came to the league, I saw what our co-founders Mike and Paul Rabil were building, and immediately connected with the mission and values that they had been instilling here since day one. It was a no-brainer for me to take the opportunity and join this team and be able to build the league with them.

    A lot of what I do on a day-to-day level is navigate the relationships with each of our respective partners and build out sponsorship strategies that connect with our audience and positively impact our partners’ KPIs. We want to make sure that we are consistently overdelivering against their expectations and supporting their ever-evolving marketing strategy. We work to see how we can continue to bring our fans the best experience from our partners as well as support the investment they’re making in our players. We’re activating those brands across our business to grow and scale their investment for the success of the league, and sport, for years to come.

    Lacrosse has an active and invested fan base in the US. How do you help sponsors make that connection between their marketing goals and the PLL?

    A lot of what we do, especially when we are either pitching or bringing on sponsors, is to elevate the great history and stories in the sport. Lacrosse is the oldest sport in North America, and now, the sport is growing on a global level – Lacrosse is returning to the Olympic stage on home soil for the LA 2028 games. A milestone moment for the growth of the sport that will bring more eyes and fans of lacrosse on sports’ most iconic stage, and we’re working hard to capture that attention and momentum.

    We are always thinking about how we can connect more people to the sport because once people watch the game, they tend to fall in love with it. We are continually looking to share the stories surrounding our league, whether it’s at the national level through our partnership with ESPN or being able to tell the individual stories of our players and build their brands as athletes. Our mission is to trailblaze the future of professional sports that is player and fan focused, and I think every day, from the top down, our entire team is facilitating that. How are we thinking creatively or differently so that we are building this league to be a top five sports league in the US? We know the passion and the interest from the fanbase is there. When the league was launched in 2018, there were an estimated 13 million lacrosse fans in the US. Today, data from MRI Simmons shows that the fanbase has grown to 45 million. It’s on us to continue to share that story as well as think creatively about how we can continue to honor the game and showcase our players while we’re building this at the league level.

    You speak a lot about honoring the heritage of lacrosse in Native American culture. How have you been able to engage the Native American community in respectful and meaningful ways?

    Indigenous and First Nations communities in North America have played different versions of the game for thousands of years as a cultural and religious tradition — these communities see the game as a gift from the creator, and playing these games are viewed as spiritual and physical medicine for the entire community. As the modern game continues to grow, we want to ensure new and old fans are aware of and respect the game’s Indigenous roots. We honor the heritage of lacrosse by continuing to build and deepen relationships with the Indigenous and First Nations communities, leverage our media platforms and partnerships to amplify Indigenous voices, accurate histories, and their contemporary priorities.

    A lot of what we’ve done is work with Indigenous cultures to hear their perspective on the game. We offer Indigenous land acknowledgments at each of our games, understanding that we were playing on Indigenous land, and in the front office, we bring in guest speakers regularly to educate our staff, players, and coaches. From a partnership perspective, we collaborated with Native artists and the team at Champion to develop a merchandise capsule with distinct aesthetic styles, hailing from Indigenous communities across North America.

    As a former Division I lacrosse player at Georgetown, your college experience certainly helps with your current job at the PLL. But what else from your time as D-I athlete has been has helped you as move into the business side of the sport?

    I continue to mentor student-athletes, as well as former athletes who are in graduate school. I always harp on the fact that there are these innate skills that you’ve likely unknowingly learned or built as an athlete, that translate seamlessly into the sports industry or corporate world as a whole. When I was a student-athlete, I had mentors who told me, ‘You have no idea how much you’re learning now and how that’s going to help you in the corporate world.’ And I don’t think I fully grasped that until more recently in my career.

    There are a few examples of skills that I think translate pretty much one-to-one from the lacrosse field to the front office, especially in my role at the PLL. The first one is your ability to stay composed under pressure, especially working in the world of live events. Things are going to go wrong, problems will come up, or new opportunities will appear that you need to digest and react to quickly. How are you staying composed, understanding the problem that needs to be solved, and working hand-in-hand with the larger team to execute it? I always think back to lacrosse — there’s two minutes left in the game and you’re the one that has to get the ball to score. You’ve got to be composed. You have to be confident that you’re prepared for that moment and that your team has trust in you.

    Another example, which is really a no-brainer, is a team mentality. I think from the top down at the PLL, there is buy-in on the mission and values of building the future of professional sports. There is a team effort whether it’s getting ready for a game day or developing strategy for the next three years. We’re always thinking about how we can bring in other team members, or how something will impact the larger group — from the players to our fans to our sponsors.

    Finally, one thing that maybe isn’t always top of mind, but I tell student-athletes this all the time — they are innately built to fail publicly. As an athlete, you don’t win every game. I think there is something to being that person that’s supposed to score the winning goal, and you missed, and you don’t win that game. I’ve never been part of a team that is so creative, smart, thought provoking, and challenging as the team I work with at the PLL. That leads to you sharing ideas that maybe aren’t going to be picked or pitching an idea or a campaign that you thought was going to perform at a level and it didn’t. It doesn’t become a roadblock. It becomes a question of how you react to it, understand what went wrong and plan for the future. I think a lot of that has come from my days on the field and being able to learn those skills from losses.

    When you hear the phrase, women in sports, what do you think of what comes to mind?

    I think of the different stages of my life as a woman in sports. From the early days of female lacrosse players I was able to watch, and it motivated me to pick up my stick and build my game. I remember going to Northwestern’s championship game during the height of their dynasty and being enthralled with the level they were playing at. It motivated me at an early age to commit myself to the game and strive for success at the collegiate level.

    I think of my favorite sports commentators, Holly Rowe and Doris Burke who are just absolute trailblazers. I adore the attitudes they have and the overall performance they bring in covering so many different aspects of the industry.

    And I think now in my career, how I get to work with so many women in leadership capacities who are not only elevating the sports industry as a whole but also women’s sports. I think we have this moment of visibility. I feel like I’ve been shouting from the rooftops for years about how women’s sports sponsorships are such an incredible unlock for brands. And it’s been really rewarding to play a small part in the growth and coverage of the women’s lacrosse game as well through Unleashed, the PLL’s women’s lacrosse content and training arm. Earlier this year, we worked with Ticketmaster to put on our first ever women’s lacrosse exhibition in the US, the Unleashed All-Star Game, and recently included some of the best women’s lacrosse pros in the world in the PLL’s All-Star Skills Competition, presented by Better Mortgage. Working with like-minded partners, willing to invest in women’s sports, and the sport of lacrosse as a whole, is certainly rewarding on a personal and professional level.

  • I’ll have that: Annual Niagara University summit highlights trends flavoring evolving food industry

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    An incredible amount of change has swept through the food industry in just four years.

    From structural upheaval at the hands of a worldwide health emergency to shifting needs of customers across all demographics, the industry has advanced—and its transformation continues to be a work in progress. But what happens next? Where will this essential element of American life take us, and what will it serve us when we get there?

    Some of these answers were provided at last week’s 2024 Food Industry Center of Excellence Summit, hosted by Niagara University and held inside Buffalo’s Hyatt Regency Hotel. Over the all-day program, business leaders discussed a rapidly evolving industry driven by technological advancements, changing consumer behaviors, and a growing focus on convenience, community engagement, and eliminating cyber threats.

    These insights were valuable for our team at The Martin Group, especially as we work with some of the biggest names in the U.S. food and beverage space. Here are some of our favorite takeaways from the day’s program.  

    Seamless integration on the menu

    The COVID-19 pandemic did a lot to rattle and remake the food industry, including pushing typically in-person services to a rapidly developing online marketplace. Now almost four years past this radical remake, customers expect a seamless merger of retailers’ online and offline (or in-person) capabilities. This has pushed businesses to adopt an online merged with offline (OMO) model to enhance operations, meet customer expectations, and enhance individual experience through the latest technological capabilities.

    An example of this model in action is Seattle’s Metropolitan Market, which adjusted their traditional grocery operation to design dedicated curbside counters for grab-and-go orders placed online.  

    AI cooking up convenience, efficiency

    Artificial intelligence (AI) seems to be a part of the conversation throughout all industries. The food industry is no different, with businesses of all sizes trying to figure out ways to optimize operations, enhance efficiencies, and cater to ever-changing customer demands. AI programs help with all these things, while also tackling industry challenges concerning food waste and safety—and freeing up their human counterparts to bring their personal touch to a very person-centric business.

    While Walmart has executed more than 30,000 drone deliveries, Aldi and Grabango are trying out a checkout-free store in Chicago, and Uniqlo is using RFID-driven checkouts, not all AI innovations have been successful; Amazon recently scrapped the “Just Walk Out” concept from its Amazon Fresh grocery stores.

    For those wondering when AI will enable even more advancements in the industry, stay tuned. Humanoid robotics (CaliExpress is a restaurant run entirely by a robot named Flippy) and self-driving car tech (like Waymo) for food delivery is on the way.  

    Table for two—at home

    It’s hardly revelatory that dining habits have shifted dramatically since 2019.

    With a worldwide pandemic upending the hospitality industry and technological conveniences changing consumer behaviors, some 12 billion dining occasions have moved from U.S. restaurants to kitchen tables or living room sofas. This means food industry professionals are meeting customers where they’d like to eat, with enhanced delivery capabilities, updated ordering processes, and attractive loyalty programs to amplify a desirable value proposition.

    As more occasions shift away from foodservice (average prices are about 4.3X compared to eating at home), convenience has been in demand, with more convenience stores focusing on their made-to-order food offerings. Whole Foods is trying out its first small-format store in New York City, Gelson’s grocery store is working with Rove on a C-store concept tied to EV charging stations, and Walmart is partnering with Getaway on The General Store, which is aimed at creating a convenient one-stop shop for outdoor adventures.

    Endless hunger for experiences

    But despite a hunger for ordering all food from one’s phone, the desire to find a restaurant table or grocery aisle has not disappeared. People still want these experiences—but they need to be plans worth pursuing.

    This makes creating memorable experiences essential to lure interested customers. Eliciting engagement through innovative concepts has been on the rise in recent years, and this interest is only increasing. According to industry leaders, high-income consumers are driving growth in food services of all types—and these individuals are willing to pay (and show up) for a special experience. These can include such initiatives as pop-up grocery operations, celebrity collaborations like Erewhon’s Signature Smoothie series that includes partners like Hailey Bieber and Katy Perry, community cooking classes using hyperlocal goods, or even one-off, occasion-based menus that create an air of exclusivity.  

    Bottom line: Every experience needs to be special.  

    Cyber threats spoiling recovery

    Unfortunately, every new trend isn’t as tantalizing as enhanced delivery options and enticing restaurant experiences.

    Despite positive developments across the food industry, rising cyber threats amid the employment of consumer-friendly tech continues to be a concern. In 2020, cyber attacks on entities across the food and agriculture sector increased by 607%. Recent polling throughout the same sector indicates that as many as 45% feel like they are behind their peers in employing technology that could defend against these threats. This makes implementing technology—and finding personnel to optimize its potential—crucial to both the security and continued growth of the industry.

    Want to learn more about The Martin Group’s work in the food and beverage industry? Click here.

  • AI Healthcare Summit fosters collaboration and reveals possibilities

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    Not a day goes by that we don’t hear how artificial intelligence (AI) is changing the way we live and work. It’s a seismic shift; and in many industries, AI has fundamentally transformed the way companies conduct business, communicate with customers, and solve pain points that continue to impact both.

    This couldn’t be truer than in the field of healthcare, but with one key difference: Instead of adjusting life routines, AI has now become an essential tool in saving lives.

    On Thursday, September 12, The Martin Group hosted an impressive collection of Western New York’s AI and healthcare leaders for a morning of education and collaboration regarding How AI is Transforming Healthcare. Sponsored by Athelas and set inside the beautiful atrium of our downtown Buffalo office, the event featured a keynote address from Dr. Venu Govindaraju, SUNY Distinguished Professor and Vice President for Research & Economic Development at the University at Buffalo.

    Along with critical insights from Dr. Govindaraju, the morning featured a lively discussion with panelists Donald Boyd, President & CEO of Kaleida Health; Anna Mercado Clark, Partner, Chief Information Security Officer and Co-Leader of the Technology Industry Team at Phillips Lytle; Dr. Lorrie Clemo, President of D’Youville University; Dr. Mandip Panesar, Associate Medical Director/Chief Medical Information Officer at ECMC; and Amin Serehali, Senior Vice President, Chief Data & Analytics Officer, Independent Health.

    Over the course of the morning’s program, our collection of experts addressed a series of topics concerning AI in Healthcare; how it’s changed the industry for patients, healthcare professionals, and health insurance companies; and how capabilities in the healthcare space will continue to evolve quickly.

    Western New York at the center of global AI development

    Since its early work in using AI to read handwritten addresses for the U.S. postal service in 1997, the University at Buffalo has been a leader in AI research and application.

    Now, as a central component of New York State’s new Empire AI research consortium—a first-of-its-kind collective funded by more than $400 million in public and private funds that aims to put NY at the forefront of the AI revolution—UB is leading the way to discern how far this technology can take us.

    With healthcare, Dr. Govindaraju and his team have already embarked on a series of research initiatives that hope to enable selection and matching of patients with the most promising clinical trials; development of remote health-monitoring devices; detection of currently imperceptible medical conditions; and discovery of ways to anticipate disease-risk years in advance.

    And this is just a small sample size of the vast efforts being made in the realm of research and technology creation, with the aim of making major strides in patient care, drug discovery, and more.

    As Dr. Govindaraju wisely summarized, “The potential for AI continues to be immense.”

    Enhancing patient experiences

    Patient experience is a critical part of healthcare and a consistent focus of health systems and providers alike. Now, AI is being used in increasingly innovative ways to elevate this experience, reshaping the way people are diagnosed, treated, and monitored.

    “If you think about the healthcare ecosystem and how it’s been designed, it’s an institution-centric design,” said Boyd. “AI is taking this design to make it a more patient-centric design.” As Boyd said simply, “With AI, the place of need is becoming the place of care [for patients].”

    Machine learning can enable precise disease diagnosis, customized treatments, and detection of subtle changes in vital signs. AI algorithms can assist healthcare professionals in interpreting medical images (like MRIs, CT scans, or X-rays) and pathology slides, which can lead to faster and more accurate diagnoses of various diseases. In addition, the proficiency of these processes can enable timelier and more customizable treatment and ease the anxieties of patients and their families concerning the unknown.

    And when observing a shift in vital signs, input could suggest that these changes might indicate potential health issues or a delay in healing, giving medical professionals the knowledge to make a better plan of care for the patient.

    Facilitating critical communication

    At the forefront of the patient experience is effective communication. Oftentimes, this could either be improved or specifically customized for the patient to elicit a better understanding of diagnoses, possible treatments, and potential outcomes.

    AI has advanced to fulfill these needs, facilitating better communication between healthcare professionals and their patients, thus improving the patient experience.

    Chatbots (often referred to as virtual health assistants) now interact with patients using natural language processing to address everything from scheduling appointments, answering common questions, and even providing necessary education for those seeking specific answers. This improves access to healthcare services, but also enhances—and encourages—patient engagement—no matter the situation.

    “Human interaction with the patient will be revolutionized because I’m spending more time with the patient,” said Dr. Panesar of ECMC. “I’m not spending time trying to document one little point I may have missed. That role [of documenting] will be absorbed by AI.”

    And in the realm of personalizing communications specific to each patient, AI is making this happen, too. AI applications can analyze vast amounts of patient data in medical records, genetic information,­­­ and lifestyle factors to personalize treatment plans for each individual. Other processes are easing communication concerns by converting all medical direction into the native language of each patient, which eases understanding and maximizes engagement and eventual action.

    Another tool toward health equity

    Creating greater equity in healthcare continues to be a major focus throughout the healthcare industry because necessary healthcare services are oftentimes not reaching those most in need. But if AI systems are designed with health equity in mind, trained on diverse datasets, and continuously monitored for biases, these systems can be important assets for creating equity throughout the healthcare landscape.

    Operations such as AI-powered telemedicine platforms can bring healthcare services to remote areas and underserved populations. AI-driven tools can provide patients with personalized educational materials, helping them understand their condition and treatment options better—and ideally, lead to better outcomes. Other AI systems can be an essential cog in predictive analytics to identify at-risk populations; identifying (and mitigating) biases in healthcare delivery by providing objective, data-based insights; and streamline administrative processes to increase efficiencies and, ideally, lower healthcare costs.

    At the University at Buffalo, Dr. Govindaraju and others are working extensively on addressing health equity issues. A recent $3.6 million grant from the National Institute of Health will help support UB’s Community Health Equity Research Institute (CHERI), established to address inequities across the region, but with special focus on Buffalo’s communities of color that are centralized on the city’s East Side.

    The university also received a $3 million grant from the Mellon Foundation to support the work of UB’s Indigenous Research Center, focused on facilitating broader indigenous inclusion with the communities of Western New York and Southern Ontario.

    The future is now

    There’s plenty of consideration about how AI could impact healthcare, but we don’t need to look into the future. First and foremost, we need to appreciate how much AI is doing right now.

    It’s already significantly impacting almost every facet of healthcare; and with the way it’s revolutionizing how researchers analyze data, develop treatments, and understand diseases, it’s impact will only continue to grow. As discussed throughout our in-person event and across this space, advancements are expected to lead to more effective treatments, improved patient outcomes, and ultimately, a more efficient and equitable healthcare system for all.

    For now, we can revel in how far we’ve already come, all while working toward pursuing the true potential of healthcare: creating a better quality of life for all people.

    Want to learn more about The Martin Group’s work within multiple facets of healthcare? Click here.

  • Pass the mic: How we’re using a podcast to communicate and connect

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    Once upon a time, the idea of the podcast was both a novelty and nowhere near the first way individuals chose to communicate ideas, connect with listeners, or start a conversation.

    To many listeners, it was talk radio for your laptop or mobile device—but this classification was far too simplistic. The accessible medium provided a very personal way to discuss common topics and deep-dive into niche interests, all while reaching interested parties where they are—connected to their phone or scrolling through the Internet, 24-7-365. The possibilities are endless, all while being delivered in a way that’s relatable to all generations.

    Now, podcasts are ubiquitous. As of this summer, Spotify alone boasts more than 6 million podcast titles, covering every possible topic for any possible listener. But outside major host platforms, businesses and organizations are also doing their own podcasts, posted on their websites and promoted via social media to reach its valued customers and members.

    Some of these productions might seem superfluous. But for outfits like The Martin Group—a place full of creatives or team members with broadcasting experience—a podcast can be entertaining, engaging, and connective to a greater purpose.

    Enter Unbillable, our agency podcast established to feature team members, have some casual banter, and connect our teams spread out across the U.S. Over the past two years, our Buffalo-based on-air team of Creative Director Frank Conjerti and Digital Marketing Manager Marley Gleason have churned out content emblematic of our agency—but how did it all come together, and what’s the future hold for The Martin Group’s podcasting capabilities?

    Here’s their take:

    What is Unbillable?

    Frank Conjerti: Unbillable is an internal-only podcast by and for employees of The Martin Group. Marley Gleason and I are the regular hosts, and we invite guests from every department and location to join us in a conversation about everything but work.

    Marley Gleason: Unbillable is a place for Frank and I to get to know our coworkers better across all our offices. While our Rochester, New York, and Albany offices continue to expand, we love to sit down with our colleagues in a format longer than just a Teams chat or meeting to really learn what fascinates them outside of work.

    Why internal only?

    FC: The podcast landscape is so flooded that it’s hard to build an audience. We were also not naive enough to think anyone outside (let alone inside) our agency would want to hear us ramble about nothing. Also, it’s nice to hit on inside jokes and speak about things that you’d only understand within our world. That’s the only way a project like this could exist, let alone be successful.

    MG: It allows us to continue exploring the podcast world without having to polish all the fine details. While we’d love to eventually host something outside the walls of our agency, we’ve learned that podcast production isn’t easy, and we don’t feel like the public is ready for our imperfections just yet.

    Why did you decide to start a podcast for our team’s entertainment?

    FC: The idea was part of our recently adopted The Difference is Making One (DIMO) initiative, part of which is focused on helping to connect our different offices and remote employees and truly get to know each other and learn what’s happening across the agency outside of the actual work.

    MG: We felt it was a great, low-stakes way to learn something different from our day-to-day. Planning and recording a podcast isn’t like anything we normally work on, so we thought using this side of our brains, and learning it all on the fly, was a cool way to connect with our coworkers, and take a break from our usuals.

    What have you learned since starting the podcast?

    FC: That it’s a lot more work than just talking. That’s actually the easiest part. There’s a lot of prep work and post work that goes into producing the pod, and even though we don’t edit too much, because it’s such a long-form medium, it takes a while to go through everything.

    MG: For me, the level of project management required has been a bit of a surprise. Like Frank said, talking to our guests, and making fun of each other, is the easiest part. But managing schedules, editing audio, and getting the questions prepared properly has been a greater challenge than we even expected. After a season or so, though, I think we’re starting to hit our stride.

    What is the most difficult thing about hosting Unbillable?

    FC: The celebrity. We basically can’t go anywhere in the office without being recognized. But seriously, it goes back to the discipline in doing the work. Sticking to a schedule, doing up-front planning on something that has to cede priority to all client, new business, and other internal work.

    MG: What Frank said.

  • Personal pitch: How community engagement enables brand loyalty, development

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    On March 28, 2024, with the help of The Martin Group’s public relations team, experienced sports executive, pro athlete, and Western New York native Peter Marlette, Jr. announced the formation of Buffalo Pro Soccer, his ambitious plan to bring a men’s USL Championship club and a brand-new soccer stadium to the Queen City by 2026, with plans for a women’s Super League club not long after.

    Prior to engaging with our firm, Marlette—the once-general manager for USL’s Union Omaha and a former All-American at Trinity College in Connecticut—spent months engaging with potential club owners, community leaders, elected officials, business partners, and USL leadership on the logistics of bringing the highest levels of U.S. soccer to the Buffalo area.

    The eventual announcement was met with excitement. But a strategic plan had to be conceived to communicate with an integral group who had yet to be engaged: the fans. 

    Marlette wanted to organize a long-term Community Town Hall series. These would feature casual discussion and question-and-answer sessions hosted by a local bar and restaurant. They would be open to the public and promised to deliver Buffalo Pro Soccer’s plans and updated developments directly to the people.

    The series is now ongoing, but the first three of these events—held at The Banshee Irish Pub in Buffalo, Wayland Brewing Company in Orchard Park, and Lloyd Taco Factory in Williamsville—provided the perfect introduction to WNY’s loyal and enthusiastic sports fan base. Each one has also produced essential learnings for a soccer club and brand intent on weaving itself into the fabric of the community.

    The depth of fandom

    Buffalo has plenty of bona fides for being a hockey and football town, with fans regularly celebrated for their fervor and loyalty. Professional lacrosse has generated passion as well, with crowds drawn to an electric live atmosphere—and a franchise that’s now won back-to-back titles.

    Comparatively, the depth of fandom for professional soccer isn’t as well publicized.

    Soccer is part of Buffalo sports history, with the indoor action of the Stallions and Blizzard, as well as the amateur USL League Two play with FC Buffalo. In 2019, interested parties bought conditional rights to start a USL squad in Buffalo, but those plans fell through. All these endeavors have established a sustained local interest, but so does the region’s demographic information. With more than one million residents, a diverse population, and a growing Millennial and young professional population around the average age of the typical U.S. soccer fan (35), Western New York is an ideal market for a pro soccer club, according to USL research.

    The first town hall event at The Banshee confirmed this. Between the on-site questions from fans, media coverage of the event, and support in the aftermath, the interest is there.

    But by Marlette bringing discussion of this future to the fans directly, he’s doing more than facilitating a conversation. He’s creating a community.

    A family affair

    Another element that makes Western New York an ideal place for a USL Championship team: it’s vibrant youth soccer scene.

    From the city’s Delaware Soccer Club to leagues across the suburbs and locally supported programs like Soccer for Success, Buffalo-area families are soccer families. According to the Aspen Institute’s State of Play study (2017), of the more than 309K WNY youth athletes, nearly one in five boys and girls played outdoor soccer. This provides an audience already interested in the Buffalo Pro Soccer product.

    To reach this audience, Marlette brought the Buffalo Pro Soccer message to Orchard Park, one of the region’s most active youth soccer groups. In 2023-24 alone, more than 1,000 children participated in youth soccer programs run by the Orchard Park Soccer Club. Set up amid young fans and their families across the outdoor expanse of the popular Wayland Brewing, Marlette was able to address questions about how the club plans to be an asset for growing soccer culture across the region and provide family-friendly entertainment to bring area communities together.

    Games will be gatherings, just as each Community Town Hall event means to be. This is how connections are made between franchises and fans, and it’s how bonds are formed between clubs and communities. 

    More than a sports opportunity

    The focus of these Community Town Hall events has been on the game of soccer, and how a USL Championship team will fit into the region’s sports landscape. But with every gathering, there’s been a building buzz that Buffalo Pro Soccer isn’t just about a league, a team, or seasons of games.

    It’s also about how soccer could contribute to a better Buffalo.

    A new team needs a new stadium, one that Marlette and his partners are committed to constructing in Buffalo proper. Once a site is chosen and developed, that could mean a remade section of the city, with new streets, housing, restaurants, and more. It could mean a gametime influx of 10,000 people into this chosen neighborhood, bringing life and energy that could birth the type of vibe seen with the creation of Buffalo’s Canalside and Larkin districts. Both have been developed across previously desolate expanses, and the two are now vital assets to the region’s economy and seasonal tourism.

    But along with adding to a new Buffalo, there’s the chance to inject confidence into a fan community that’s been exposed to its fair share of heartbreak and empty promises. Good leadership, strong messaging, and verifiable accomplishments can breed this confidence—and Marlette continues to deliver on all three. Events like our 716 Day meet-up at Lloyd have given him an avenue to connect with fans, earn their trust, and share his passion for bringing the highest levels of this global sport to Buffalo.

    In a time of accessible remote messaging, maybe the nature of these in-person events is old school. But when you’re trying to earn buy-in on a product that aims to become a central part of people’s lives, the pitch needs to be personal.

    That’s what these Community Town Hall events have been; and throughout this fall, we’ll continue to work with Marlette to connect with those hungry for a seat at the pro soccer table—and give each reason to believe that Buffalo’s time has come. 

    Want to learn more about The Martin Group’s work within the sports and lifestyle realm? Click here.